Yes, we carry out free site surveys followed by a free quotation for new doors.

No, unfortunately not, a free survey is limited to the supply and installation of new products only

For surveys of the installation of new products NO – For repairs and / or assessments where an engineer / installers attendance is required a charge will be applicable – speak to our office for details

We will remove and dispose of your existing garage door so you don’t have to, unless our customers say otherwise.

No, we will remove and dispose of your old door for you, but will not offer “cash back” or “money off” for your existing door. Should you wish to keep you old door to sell yourself we will happily remove the door as carefully as possible to prevent damage to allow you to sell it.

Yes we can, woodgrain effect windows and coloured window can be matched to a RAL colour.

Almost! We can supply all doors to any RAL colour

No, all remote controls are independently coded with a unique code, with modern technology they are further protected from cloning by rolling code.

Yes, we hold current remotes in stock and most are available to order.

Our roller garage doors are suitable for short driveways as they roll up into the roof of your garage without restricting room either outside or inside.

No, our garage doors are made to your bespoke requirements so you get the right door for your garage. We don’t offer standard sized doors as no one door is the same as the next. We aim to give you the best product, most suitable for your property and your needs.

Security is important to us because we know it’s important to you, which is why our garage doors are designed to be strong and secure. All our roller garage doors have a locking strap feature that reacts against attempts to force the door upwards.

Yes we do. All of our garage door are available in either single or double styles.

In this instance we would recommend a roller garage door. The channels that guide the door up and down are fitted to the brickwork behind the opening. This means you don’t need a frame, widening the opening. Also, because the door rolls up on to a drum above the opening, you have full access to the roof space of the garage, even when the door is open.

Our garage doors are guaranteed for five years on the motor, 2 years on the electrics and 1 year on labour.

All of our products are made here in the UK by and CE rated, going through rigorous quality assurance checks at every stage of production. It is this control of each stage that gives us full confidence in our product and a guarantee to back that up.

At Elite, we do not believe in hidden extras. Not only do we include more in our garage door package than any other garage door retailer, we display any optional extra costs up front while you’re generating your quote; so you know the price of absolutely everything up front.

Yes, if there is a problem, or if you have forgotten how to override the door in a power cut, give us a call – if we can’t help over the phone we will get out to you as soon as we can.

All of our automatic doors have a manual override so that you can open the door if there is a power cut. If you have no second access to the garage we install an external lockable override.

Most standard doors are on a 2 – 4 week turnaround, some doors can take 6 – 7 weeks and we aim to install within 3 hours of being onsite. We hold a large selection of common doors in stock and we can normally cater for emergency situations where there is a security risk.

Our normal opening hours are 7am to 5pm, Monday to Friday. However the phone will still be answered outside of these hours.

We can normally get out to you very quickly, mostly it is the same day, but if we are unable to reach you we can help by either assisting you over the phone or putting you in touch with somebody who can.

We cover all of the Essex and Kent, however for trade or specialised work we can cover other areas, please contact us to find out more

Yes, our installers are our own staff, and have many years’ experience.

Our standard door remote control operates on a ‘Hold to Run’ function, meaning as soon as you stop pressing the button, the garage door will stop immediately. So, as soon as you see an obstruction in the way of the door, you can halt the door immediately. We also offer the choice of a ‘Safety Edge’ stopping mechanism for an added cost. This will automatically stop the garage door when it comes into contact with anything.

In case of power failures, an internal manual emergency system is included as part of your Elite product.

All our doors run on mains power and feature a standard fused UK mains plug.
Our 77mm roller garage doors come with a safety brake and safety edge as standard.

Yes! All components used in our doors are CE marked and manufactured by the largest component factory in Europe; industry leaders in their field. Every Elite garage door has been made using these parts and is assembled at our UK factory, by trained and experienced craftsmen.

Our Elite products are more secure than many other garage door designs and styles out on the UK market. The patented auto-locking system is one of the best-performing systems available, and unique to these doors.

Utilising an octagonal barrel attached to the top lath, instead of the industry standard circular one, means more protection is possible. The fact that there are no manual locks or handles also means there are fewer opportunities for unwelcome visitors to attempt a forced entry.

The bottom ‘Security Slat’ is made from thicker aluminium than the other slats to further improve security and rigidity. These laths are held in place using high strength end locks and strengthened side runners, ensuring your doors operate seamlessly throughout their life.

All remote controls are independently coded with a unique code, with modern technology they are further protected from cloning by rolling code or Bi-Secure technology

Maintaining your electric garage Door is as easy as looking after a uPVC door or composite Door. A quick, regular wash of the exterior with a damp cloth and a mild detergent to keep salt and grit off the aluminium slats is all that’s required, along with visual inspections to ensure all electrical cables are attached to the wall and undamaged. If the door does somehow get damaged, we sell 25ml pots of touch up paint.

*Please note, do not apply any grease or oil to any part of the door*

Our Elite roller shutter door package is one of the most comprehensive you’re going to find online. With no hidden extras, we include everything you’ll need for your new garage door.When you receive your new garage door, you’ll get:
• A Roller Shutter Door
• A Professional Fitted Service
• 2 Remote Controls
• A Wired Push Button
• Internal Manual Emergency System
• Fully Enclosed Top Box
• Comprehensive Guarantee
VAT is also included in your quote.
With great customer service and after-sales care available, Elite is the only choice when it comes to replacement roller shutter doors.

Just contact us on 0800 XXXXXXX. Our enquiries team will be happy to take your details and arrange the installation of your new Elite garage door. Remember, if you have already generated a quote, your reference is simply the email address you used to create it.
When you have decided to move forward with your purchase, just get in touch with us either by using the ‘Contact’ form or by calling 0800 XXXXXX, our customer service team will be happy to take care of you.